Frequently Asked Questions

Where does Niuemi ship?

We ship to Australia and selected international destinations. Available shipping options will be displayed during checkout.

How long does delivery take?

Orders are normally processed within 2–5 business days.

Estimated delivery times after dispatch:

• Australia: 7–20 business days

• International: 10–30 business days

Delivery times are estimates and may be affected by customs, carriers, public holidays or severe weather.

How can I track my order?

A tracking link will be sent to your email after your order has shipped. Please allow several business days for the carrier to update the tracking information.

Can my order arrive in separate packages?

Yes. Products may be fulfilled from different locations, so items from one order may arrive separately.

Can I change or cancel my order?

Contact us as soon as possible at delannyrenerysd@hotmail.com. We cannot guarantee changes or cancellations after an order has entered processing or has been shipped.

How do I choose the correct size?

Please check the size information on the individual product page before ordering. Product measurements may vary between different styles.

Can I return an item?

Eligible items may be returned within 30 days of delivery. Items must be unworn, unwashed and returned with their original tags and packaging.

Please read our Return and Refund Policy for complete conditions.

What should I do if my item is damaged or incorrect?

Contact us as soon as possible with your order number and clear photographs of the item and packaging. We will review the issue and provide an appropriate solution.

Are customs fees included?

International orders may be subject to import taxes or customs fees. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

How can I contact Niuemi?

Email: delannyrenerysd@hotmail.com
Phone: +61 483 868 235
Website: https://niuemi.shop